Frequently Asked Questions

Please select a category below to view all frequently asked questions for that subject

Shopping with AVS

  • How is my order processed?

  • Can I add something to my order after I have paid?

  • Can I use a discount code?

  • Can I purchase over the phone?

Delivery & Collection

  • Where do you deliver to?

  • Can I collect?

  • Where will my goods be unloaded?

About our Products

Technical Issues

  • Why has my transaction failed?

  • How do I report a bug or an error on the website?

  • Why does your website look different in different browsers?

Careers at AVS

  • How do I apply for a job at AVS?

Additional T&Cs

  • Mail Drop T&Cs

  • RHS T&Cs

Can't find the answer to your question? get in touch with our expert team