We are currently recruiting for a Branch Manager based at Wokingham. If you would like to apply for this role please send your up to date CV and covering letter to to before end of business on Wednesday 22nd January

Branch Manager – Wokingham

Responsible for leading and motivating your branch team to achieve sales, gross margin and other key business targets. To manage their Branch with a holistic and strategic approach driving continual growth and improvements.

Key Duties and Responsibilities:

  • To achieve monthly, quarterly and yearly sales and margin targets set by line manager
  • Establish and maintain strong customer relationships through branch account management, which will include face-to-face meetings, telephone and email communication
  • Develop and maintain strong relationships with key customer decision makers
  • Develop a deep understanding of customer needs
  • Develop a network of internal communication and be the point of contact between them and the customer
  • Develop proposals, negotiate terms and conditions and implement agreements with accountability for delivering strong year on year sales & margin performance
  • Responsible for customer and project pricing management including inflation and price increases, use this information to enable us to improve our margin
  • Develop and maintain individual customer and branch sales plans and customer retention of trading accounts
  • Manage all aspects of Health & Safety in accordance to company
  • Work closely with assigned manufacturers and distributors to ensure they have a strong understanding of our requirements and expectations
  • Trading with in account limit and supporting of managing the customer credit control
  • Managing account queries along with credit note queries
  • Managing Customer Aged Debt
  • Managing, leading and motivating a branch team to achieve success
  • Managing all aspects of costs in line with business expectations
  • Manage, develop and coach the branch team to its full potential
  • Manage all aspects of under-performance
  • Manage effective completion of day to day branch functions in sales, operations & administration
  • To conduct regular staff 1-2-1 performance reviews
  • To manage a fleet of vehicles in accordance to company transport guidelines
  • Sales and Gross Margin of new trading credit accounts
  • Promotional product performance
  • Other parameters which may be set by line manager in accordance to overall performance
  • In depth knowledge of projects taking place in locations being targeted (radius/channels of branch)
  • Prospect new business (i.e local house builders/planning offices and general contractors)
  • Interact with the top 12 customers in portfolio every quarter (1 per week)
  • Report interactions on CRM
  • Review all progress of sales activity with Senior Sales to drive closure
  • Being the branch ambassador for AVS to your customer base
  • Ensure Operations supervisor has tools /resource to maintain branch compliance
  • Ensure Senior sales is supported to maintain branch pro-activity
  • Carry out any other reasonable task as requested by your line manager.


Required Knowledge, Experience, Competencies:

  • Proven ability to develop existing and new business
  • Strong understanding of Health & Safety
  • Proven ability in managing and motivating a branch team
  • Proven ability to develop positive relationships with trade customers
  • Ability to improve a profitable business performance
  • Proven track record of influencing key decision makers to achieve own and business targets
  • Strong organisational skills
  • Strong written and verbal communication skills
  • Strong numerical skills
  • Proven track record of problem resolution
  • Strong business acumen
  • Sales Driven
  • Results Focused
  • Customer Focused
  • General Business Development
  • Cost Control and Management
  • Leadership
  • People Management
  • Initiative & Risk Taking
  • Listening and Communicating
  • Teamwork