DELIVERY, CLICK & COLLECT AND RETURNS
Our Delivery Area
Our delivery service, using our own fleet of vans and lorries, covers an area within a 30-50 mile radius of our 12 AVS branches - see image for reference. Please use the postcode checker below which will confirm if we can deliver to your address.
Please note that we may occasionally need to decline some orders where the products ordered and/or distance from one of our branches means that the delivery logistics are impractical. We will contact you and seek to provide alternative options where possible. If a refund is required, this will be actioned within one working day of the order being cancelled.
Our Delivery Times
Our standard delivery times are usually 7-10 working days for all in-stock items depending on the contents of the order. Our delivery times can vary due to stock levels and seasonal demand, especially following any storms or adverse weather conditions.
Once your order is processed, you will receive an automated email with the date of your delivery. If this date is inconvenient, give us a call and we will try to find you an alternative.
If you would like to request delivery on a chosen day or would like the driver to call ahead, please add the details to the 'comments' box just before you check out. If you are not going to be present when your order arrives, you must inform us in writing.
Please note that once the goods are delivered, AVS Fencing & Landscaping Supplies cannot be held responsible for those products being lost, damaged or stolen after the delivery is complete. Please get in touch with our team if you have any questions.
Delivery Costs
Our delivery charges are calculated on postcode delivery zones and the value of your order. Zones are based on the distance from the entered delivery postcode to the nearest AVS branch. Free shipping is available for orders over £500 and our Click & Collect service is always free.