
| Date | Score | Comments | Our Comments |
|---|---|---|---|
| 16-Apr-2012 | ![]() ![]() |
Service rating : Driver was a saint but office let them down, was told I could have my delivery Tuesday and it ended up being Thursday, I had booked a handyman for tuesday and booked the week off. ended up having to put it up myself so not good. Product : None of these would go over the posts |
Thank you for your valuable feedback and I am sorry that you feel the products you have been supplied were not satisfactory. Having looked back at your order I can see you have used the Fencelock and Metpost items with Concrete Slotted Posts.
The Fencelock items are designed specifically for 75mm timber fence posts and the Metpost spike for 100mm fence posts. It therefore stands to reason that these items would not fit around a concrete slotted post as it is 104mm wide. If a customer is unhappy with the quality of any goods received we would encourage you to contact your supplying branch directly to arrange replacement goods. Regards, AVS Fencing Supplies |
| 11-Apr-2012 | ![]() |
Excellent service and products at sensible prices | |
| 08-Apr-2012 | ![]() ![]() |
Products are all good.Delivery time was off,they said it would be between 12 and 3:30 so i went out in the morning and came home at 10:30 and there it was on the drive.Otherwise excellent. | |
| 02-Feb-2012 | ![]() |
Uncomplicated and easy transaction. The fence order arrived on time and the delivery guy was friendly and helpful. | |
| 28-Jan-2012 | ![]() ![]() |
Service rating : Delivered on date and within time slot, good items but charged for some items that were not delivered, refund pending. Product : Not supplied but still charged. |
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| 24-Jan-2012 | ![]() |
Service rating : All goods delivered to the wrong address , Fence locks deficient ,
House delivered to is unoccupied. Product : Were not delivered had to purchase from wickes. |
We often deliver to customers who cannot be at the property to accept the goods. On this occasion we made delivery to the address supplied, unaware that the property was unoccupied. We encourage all customers to contact your supplying branch if you are unhappy with the quality of the products supplied. Kind Regards, AVS Fencing Supplies |
| 19-Jan-2012 | ![]() ![]() |
Service rating : Office staff friendly and helpful and I was pleased that although strong winds had caused quite a lot of fencing damage you were able to deliver my order fairly quickly. and the delivery driver was very helpful in sortimg out which Fencelock bits I needed, Product : Not used these fittings before but they seem to be a good idea and allow easy fitting of panels |
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| 29-Sep-2011 | ![]() |
Very good and helpful | |
| 10-Sep-2011 | ![]() ![]() |
Great product, delivered on time with a very helpful driver. Excelent value for money | |
| 13-Aug-2011 | ![]() |
A | |
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