
| Date | Score | Comments | Our Comments |
|---|---|---|---|
| 12 Hour(s) ago | ![]() |
Service rating : Courteous and helpful. Assisted with changing my delivery date and when I returned and changed items I had wrongly ordered Product : Not much to say about a metal spike |
|
| 20-Jan-2012 | ![]() ![]() |
Easy to order and fast delivery following my specific requirements. Driver was helpfull. Would recommend to anyone. | |
| 10-Dec-2011 | ![]() ![]() |
Prompt delivery | |
| 11-Nov-2011 | ![]() ![]() |
Service rating : Incompetent is probably the best word to sum up my experience of AVS. After being a delivery date of a week after my order, which is not an issue, Daniel from Braintree Depot left it until the morning of delivery to tell us the posts were unavailable. He offered us 100mm posts instead at no extra charge, which we accepted.
However, on deliver we found out the 100mm Met Posts were out of stock. After a phone call we were told they would be sent the week after, which was not much use. We were then told they'd be dropped off Friday 4th Nov. The Met posts were delivered but were the wrong ones (no spike). We ended up having to return these & then going to a different supplier. I am extremely unlikely to use AVS again. The real disappointment was that Daniel didnt really seem too bothered over the whole issue. Im happy to discuss further if AVS decide to follow this up...... Product : Failed to deliver |
We are sorry we got it wrong this time, a new location in Braintree, Essex and inevitably a few teething problems. Daniel believes passionately about AVS Fencing delivering great customer service, he drove out to you specially to try and correct earlier mistakes. O.K. so overall things went wrong because of the Metposts and we apologised and issued a prompt refund. Regards, AVS Fencing Supplies |
| 09-Nov-2011 | ![]() ![]() |
service above and beyond from peterborough store. would definitely recomend and use in the future | |
| 02-Nov-2011 | ![]() |
Good online service. Kept us well informed on delivery dates and times.
Nice delivery man. Product is of the highest quality. Well done AVS. |
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| 24-Oct-2011 | ![]() |
Great value and free delivery is a massive plus - saved hiring a van or paying through the nose for B&Q delivery. | |
| 20-Oct-2011 | ![]() |
Disappointed with how long it took, especially as it was because of the round tops - see comments below. | |
| 20-Sep-2011 | ![]() |
Prompt & efficient | |
| 06-Jul-2011 | ![]() |
Excellent products, very good and attentive service. | |
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