
| Date | Score | Comments | Our Comments |
|---|---|---|---|
| 25-Apr-2012 | ![]() ![]() |
Very good service and extremely quick | |
| 24-Apr-2012 | ![]() ![]() |
Good Quality fencing, delivery when indicated. | |
| 17-Apr-2012 | ![]() |
I was phoned on the day after I placed the order to check on one of the items which they thought I had made a mistake with. It was correct but that sort of attention to customer service is what sets a company apart. | |
| 16-Apr-2012 | ![]() ![]() |
Service rating : Driver was a saint but office let them down, was told I could have my delivery Tuesday and it ended up being Thursday, I had booked a handyman for tuesday and booked the week off. ended up having to put it up myself so not good. Product : Very cheap compared to B&Q |
Thank you for your valuable feedback and I am sorry that you feel the products you have been supplied were not satisfactory. Having looked back at your order I can see you have used the Fencelock and Metpost items with Concrete Slotted Posts.
The Fencelock items are designed specifically for 75mm timber fence posts and the Metpost spike for 100mm fence posts. It therefore stands to reason that these items would not fit around a concrete slotted post as it is 104mm wide. If a customer is unhappy with the quality of any goods received we would encourage you to contact your supplying branch directly to arrange replacement goods. Regards, AVS Fencing Supplies |
| 13-Apr-2012 | ![]() |
Very good service. Delivered when they said and on time.
Very polite and knowledgable staff. All materials excellent quality. Would not hesitate to place another order. |
|
| 27-Mar-2012 | ![]() |
Helpful and efficient | |
| 21-Mar-2012 | ![]() |
Delivery was not made on stated date of Friday and I was not contacted. I had to chase this - items were delivered the following Monday so I lost the weekend to use the items ordered. | Thank you for your valuable feedback. I am sorry to hear that you have not had a good experience with AVS Fencing. I have raised the issue with the relevant members of staff to ensure this does not happen in the future. Kind Regards, AVS Fencing Supplies |
| 08-Mar-2012 | ![]() ![]() |
Ecellent service, my only criticism would be the delivery time, I telephoned the delivering branch three times the day before the delivery was due, I was assured when I made the final telephone call at 16.30hrs, that the delivery was going to be early pm the following day (this info was given after the lorry driver had been consulted). I arrived on the site at apprx. 11.00hrs to find that the delivery had been made some 1.5hrs. earlier. | |
| 08-Mar-2012 | ![]() ![]() |
everthing was perfect as usual | |
| 07-Mar-2012 | ![]() |
Good service and quick delivery | |
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